Form & Instructions

When preparing your blankets for our services, it is essential to include the completed Blanket Information Form. This form provides an inventory of the blankets you send and assists us in accurately tagging and organizing your items to ensure they are returned without any being misplaced or lost. Occasionally, discrepancies arise between the listed blankets and those received; either there are extra blankets, or a listed item is not included. The list enables us to cross-reference your submission with the actual contents and promptly contact you if there are any inconsistencies.

Blanket Submission Process

Before sending in your blankets, please print and complete our Blanket Information Form, available via the links below. Ensure that all details are filled in accurately and legibly, with particular attention to your email address. Only one form is required per individual. It is not necessary to include a form in each bag if you are sending multiple bags.

Please list each blanket on the form by size, color, and brand when possible, and indicate if it has a hood. While it is helpful to indicate which blankets are in each bag on your form, this information is not required as long as all blankets are listed on the form.

Please clearly specify the services you require for your blankets on the form. If service options are left unchecked, we will assume you want the “works” all services offered: Wash, Nikwax Treatment, and Repair. If you select only the Wash/Nikwax option and leave the repair section blank, we will assume no repairs are requested.

Bagging Guidelines

Please use trash bags for sending in your blankets, not their original packaging, as space is limited. Multiple blankets can go in one bag, but avoid overfilling bags, as excessive weight may cause them to tear and result in unidentifiable or separated blankets. When consolidating several blankets into one bag, please ensure the bag remains manageable; if it is difficult for you to lift, it will be challenging for our team as well.

 Please put a label on the outside of each bag displaying your name, phone number, drop-off location, the total number of bags (for example, "bag 1 of 3", "bag 3 of 3", etc.), and indicating which bag contains the completed form. Loose blankets or bags without proper labeling will not be accepted.

Additionally, we kindly request that you do not place wet blankets in trash bags, as moisture can lead to rapid mold growth and damage the items.

Repair Options

We now offer a single repair option: "Repair as Needed" up to $40 per blanket, aimed at restoring each blanket to a functional condition. Our focus is on major structural areas such as the outer shell, hardware, surcingles, binding, and other components that keep the blanket usable, including larger liner tears. We will no longer repair blankets with extremely large tears (multiple feet long). Small liner repairs (under 3–4 inches) will be ignored. Tears in fly sheets will not be repaired, but we will mend surcingles, straps, and binding on them as time permits. If you prefer a lower maximum repair amount, indicate your desired limit, and we will prioritize the most essential repairs accordingly.

We continue to provide the Specific Repair option for customers who prefer to specify the repairs they want without requesting additional checks. Please list each repair along with its corresponding number on the back of the form, as well as the maximum amount you are willing to spend.

Please note that due to increased demand during our busy season, custom or specific repairs exceeding our $40 repair limit may be postponed until sufficient time is available to address more complex requests.

Invoices and Payment

We will invoice you via email & text when your blankets are completed and ready for pick-up, or to be returned to their designated drop-off locations. Kindly ensure that your email address and phone number are printed clearly on the blanket form so we can send your invoice to the correct recipient and avoid any delay in returning your blankets.

Payment is required upon receipt of the invoice. Blankets will not be released until payment is received in full. A 14-day grace period is provided for clients to contact us and arrange payment; after this timeframe, late fees will be applied to your account, with storage fees incurring after 30 days.

Please refer to the Payments & Policies section for further information.